Pre-Sales Services

Smarter Decisions. Stronger Partnerships.

At LANDU, customer satisfaction starts long before a purchase is made. Our expert pre-sales support team partners with you to ensure every decision is informed, confident, and aligned with your goals. From consultation to samples and beyond, LANDU empowers you with the tools, knowledge, and service needed to succeed.

Free Expert Consultation

Our team of technical specialists provides personalized guidance based on your unique needs—whether in construction, coatings, adhesives, or specialty applications.

Customized Product Formulations

Because one size doesn’t fit all Your application is unique—so are our solutions. We offer:

Free Samples with Full Support

Try before you buy—with zero risk LANDU offers free samples with free shipping, complete with:

Lab-Based Performance Testing

Validate your formulations with our tech Let LANDU test your formulas at our Innovation Center:

Full-scale performance testing with advanced equipment
Comparative analysis and failure diagnostics
Detailed lab reports with expert recommendations

Technical Documentation & Video Guides

Knowledge you can act on We provide a wide range of technical resources:

TDS, SDS, and Certificates of Analysis (COA)

Comparison charts vs. competitor products

Custom-made instructional videos on:

Application methods
Product differences
Troubleshooting tips

Education & Training

Empowering your team with expertise We offer:

Online webinars and offline workshops
On-site training for large teams
Technical deep dives on additive benefits, handling, and blending

Industry Intelligence & Regulatory Guidance

Stay ahead of the curve We share up-to-date insights on:

Market trends and competitor benchmarking
Emerging technologies
Environmental and safety regulations

Rapid & Professional Inquiry Handling

Fast answers. No delays. We prioritize your inquiries with:

Prompt, detailed responses
Proactive follow-ups and solution proposals
Multiple communication channels: email, phone, messaging

Sample Logistics Support

We handle the details, so you don’t have to For international and domestic customers, we:

Manage customs documentation

Provide tracking updates

Ensure on-time and hassle-free sample delivery

Start Strong with LANDU

We believe great results start with great support. From your first question to your first batch, LANDU’s pre-sales team is here to empower better decisions, minimize risks, and lay the groundwork for lasting success.